FAQ

Frequently Asked Questions

🛍️ What do you sell?

We specialize in Labubu and Pop Mart collectibles — including mystery boxes, open box figures, and special collabs like Coca-Cola and Hatsune Miku. Every item is handpicked for collectors.

📦 How fast is shipping?

Orders are processed and shipped within 10–15 business days. You’ll get a tracking number as soon as your order ships out.

🚚 What shipping options do you offer?

We ship across Canada using tracked services via Canada Post.

Canada:

• Standard: Expedited Parcel (10–15 business days)

We ship across Mexico using tracked services via IMILE.

Mexico:

• Standard: IMILE (10–15 business days)

We ship across USA using tracked services via Express.

USA:

• Tracked Packet (10–15 business days)

📦 Free shipping kicks in on qualifying orders! Most customers will see the fastest available option at checkout based on their cart.

🌎 Do you offer international shipping?

Yes, we currently offer international shipping.

🔄 Can I return or exchange items?

All sales are final. Due to the nature of blind boxes and collectible goods, we do not accept returns or exchanges.

🧁 What’s the deal with “Open Box” figures?

Our open box options let you choose your character from a mystery set. Figures are still brand new and sealed — we just help you skip the guesswork.

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FAQ